Make the customer successful. In pursuit of this simple yet difficult goal, I find myself asking the same question over and over. Do I fish for the man or do I teach the man to fish? Well duh, dummy you teach them to fish. Except it’s not that easy because customers don’t want the small fish, they’re looking for whales.
Data Collection: The Good, The Bad and the Ugly
Turning data into knowledge is predicated on the assumption that the data you are analyzing is “good data.” Otherwise, the data is not reliable and therefore the analysis and resulting insights are fundamentally flawed.
10, 20, 30 Minutes: 3 Tips for Designing Compact Training
How do you make learning feel like a priority when it’s not treated as such? We all have things we would like to learn, but it’s difficult to set time aside — there simply aren’t enough hours in the day. Check out three lessons I’ve learned in the transition from teaching weekly 3-hour undergraduate courses to on-the-fly trainings sandwiched between meetings.
Professional Document Templates
Traditionally a resumé has been thought of as a listing of credentials, a snapshot of you to your employer. We believe it can be more. A resumé is an opportunity to teach a stranger about you and if done successfully, a resumé will implore the stranger to learn more about you.
From Dojo to Academia, How Teaching Martial Arts Made Me a Better Professor
I’ve taught martial arts since I was 13 and taught academically since I was 25. Employers, colleagues, and new acquaintances all inevitably seem intrigued yet skeptical at the same time. I remember how nervous I was my first semester teaching at a university. That same skepticism trickled in as I wondered if I was ready. Six years have passed since that moment and I am convinced my time in the dojo is my greatest asset as an educator.