Nice to Meet You!
I've always been interested in maximizing potential—taking good and making it great. For businesses, that means evolving current processes to save time, dollars, and energy. For people, that means experimenting and following up with deliberate practice to achieve your goals.
Let's strike up a conversation and see how I can help you engineer success.
Check Out My Latest Blog Posts
Professional
Small Business is the Essence of Customer Success
You don't have to look any further than your favorite mom and pop shop-or in my case karate dojo - to get a pretty damn good playbook of what customer success looks like.
Personal
My (Failed) 30-Day Water Fast & Keto Challenge
So why do I want to do this? Aside from the challenge, there are aspects of my previous water fast that I was not happy with. I also have curiosities about cycling into a ketonic state and want to try some new things out.
Reviews
Farm Don’t Hunt: The Definitive Guide to Customer Success
Guy Nirpaz employs the easy to understand metaphor of growing existing trees as opposed to hunting new game throughout the text. Use this book to introduce the basic principles of Customer Success.