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Winners Finish Drives: Three Closing Strategies When Deploying Solutions

In my experience, successfully navigating the closure of a project is equal parts confidence and empathy. You have to be strong enough to let go, but also respect the psyche of the customer. Additionally, you cannot be too eager to wash your hands and disengage preemptively.

The Coexistence of Customer Success and Professional Services

Make the customer successful. In pursuit of this simple yet difficult goal, I find myself asking the same question over and over. Do I fish for the man or do I teach the man to fish? Well duh, dummy you teach them to fish. Except it’s not that easy because customers don’t want the small fish, they’re looking for whales.

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(+880) 123 456 7898

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