You don't have to look any further than your favorite mom and pop shop-or in my case karate dojo - to get a pretty damn good playbook of what customer success looks like.
In this entry I go through the setup for Android apps and Linux support. The Pixelbook comes ready to support both; however, as I found out there are some potholes that you may not have realized.
Guy Nirpaz employs the easy to understand metaphor of growing existing trees as opposed to hunting new game throughout the text. Use this book to introduce the basic principles of Customer Success.