Guy Nirpaz employs the easy to understand metaphor of growing existing trees as opposed to hunting new game throughout the text. Use this book to introduce the basic principles of Customer Success.Read More
So why do I want to do this? Aside from the challenge, there are aspects of my previous water fast that I was not happy with. I also have curiosities about cycling into a ketonic state and want to try some new things out.Read More
Coaching people on setting up their own digital lemonade stand, I’ve been successful framing your soon to-be Wordpress site as a technology stack. My goal in writing this post is to share how I frame Wordpress setups to keep me on track and avoid getting overwhelmed.Read More
In my experience, successfully navigating the closure of a project is equal parts confidence and empathy. You have to be strong enough to let go, but also respect the psyche of the customer. Additionally, you cannot be too eager to wash your hands and disengage preemptively.Read More
What is a Success Engineer?
A Success Engineer is professional success creator. How do I do that? I take a belly-to-belly approach.
First, define the challenge and what constitutes victory. Next, co-create and co-execute a logical, boots-on-the-ground strategy to incrementally work towards success.
Look around, I hope you learn something, and enjoy your visit!
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