In my experience, successfully navigating the closure of a project is equal parts confidence and empathy. You have to be strong enough to let go, but also respect the psyche of the customer. Additionally, you cannot be too eager to wash your hands and disengage preemptively.Read More
I do 24-hour water fasts with some regularity, but the furthest I’ve stretched it is approximately 36 hours. I never thought I had a reason to go further. Well, what better reason is there than for learning? I’ll be chronicling the process here. I’ll document my status each morning and night along with bulleted updates throughout the day.Read More
Make the customer successful. In pursuit of this simple yet difficult goal, I find myself asking the same question over and over. Do I fish for the man or do I teach the man to fish? Well duh, dummy you teach them to fish. Except it’s not that easy because customers don’t want the small fish, they’re looking for whales.Read More
My philosophy on teaching has been shaped by a wealth of experience that has mostly been in the dojo. I believe teaching in any context will help you grow as an educator, but I believe specifically martial arts instruction develops qualities that the best educators have. I’d like to share four professional qualities I owe to teaching martial arts that separate me from my colleagues in academia.Read More
What is a Success Engineer?
A Success Engineer is professional success creator. How do I do that? I take a belly-to-belly approach.
First, define the challenge and what constitutes victory. Next, co-create and co-execute a logical, boots-on-the-ground strategy to incrementally work towards success.
Look around, I hope you learn something, and enjoy your visit!
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